is the turn-around time from the time that
I place my order?
the time that you place your order, after
price quote and artwork approvals, standard
production time is 2-3 weeks for delivery.
Unless you order our stock kits. Stock
Kits are ready to ship immediately.
event is in 1 week, can you get me my order
Is there an extra charge for
shipping or production?
services are available if your event is under
the standard production time from the initial
order. There is a 5% rush service charge
for production under 10 business days.
Additional shipping & handling will
also be added to your total invoice.
should I expect a bill?
invoice will be sent out following your
order and terms are Due on Receipt.
forms of payment do you accept?
accept checks, money orders and the following
credit cards Visa, MasterCard, and Discover.
should I choose Fingerprint America?
America has been manufacturing Custom Child
Identification kits since 1996. Our kits
were designed with the help from New York
Department of Criminal Justice Services and
are the number one choice for Law Enforcement
Nation Wide! We are consistently looking
to create the best technology in Child
Identification and bringing it to you and
your family! We also offer the “lowest
does the “GenetiKid
DNA Isolation Card” work?
“GenetiKid DNA Isolation Card” is
a forensic quality DNA membrane collection kit
that is easy for parents to use at home. The
parents simply take the enclosed cotton swab
and rub the inside of the child’s cheek
to collect the buccal cells and apply the sample
on the chemically treated paper. There is no
drawing of blood or discomfort for the child!
There is also no need for refrigeration or
freezing! If the is child missing, a forensics
team can extract the DNA from the sample, and
have the genetic profile of that child in just
a few hours!
want to order kits, but I only want a small
quantity. Can I order under the minimum
can order a minimum of 5 kits with no
custom imprint. They will have our stock
logo (Billy B Smart), but you will get
the same great product! You can either
call our office (9-5 M-F EST) or order
online 24 hours a day, 7 days a week.
Our stock kits are always ready for immediate
you have kits in different languages?
do offer kits in different languages – they
are available in the standard Child
Identification kits, ChoicePrint
DNA Kits and ID Complete
work for a non-profit organization and have
very little money. Do you donate your kits?
America will occasionally donate to the inquiring
organization provided there is certification
stating that you are a non-profit organization.
Please mail or fax that documentation with
a letter on your origination’s letterhead
stating that you are requesting a donation
of Child Identification Kits and how many you
am interested in the Ink Strips, Cotton
Swabs and/or the DNA Isolation Card. Do you
ink strips, DNA Membrane Cards and Cotton
Swabs are sold separately. Click here
for products pages.
artwork means that it is ready for print –
meaning the resolution is higher than 200 dpi
and there is no further work needing to be
done in the file.
don’t have a logo
or artwork; can you design it for me?
will produce your artwork if needed, for
a $40.00 Artwork Set-Up Fee. We do have
standard badges for Police and Sheriff
and will accommodate your groups needs
for a logo.
I see a proof of what the kits will look
can either email or fax a proof of the
final product. We will make any necessary
changes to that artwork upon request.
formats of images do you work with?
will work with most standard formats of the
artwork (i.e.: .jpg, .psd, .tif, .ai, .bmp,
.gif, .eps etc.) 300 DPI JPEG is most desirable.
is the “Artwork Set-Up
Fee” and will I be charged if I order
“Artwork Set-Up Fee” is a one-time
fee of $40. This charge can be avoided with
I have a Black & Gold artwork, is that
is our standard imprint color which is
included in the imprint price. If you
would like to add any colors it is a per
color charge. If you do not want black
but want blue for example there would
be a one color charge.
ordered a few years back, do you keep our
artwork on file?
we have your artwork we will keep it on
file, even if you change your logo or
a sponsoring party is not involved anymore
and there will be no set up fee.